OTRIP.IO TERMS AND CONDITIONS
Updated on March 1, 2025
1) ABOUT US AND HOW TO CONTACT US
Otrip.io is a website and mobile application operated by OTRIP Limited ("we", "our" or "us"). To contact us, please visit theContact us page. By using our Service, you agree to comply with these Terms of Service. Please read them carefully. If you disagree, do not use our Service.
2) RULES WHEN USING OUR SERVICE
DEFINITIONS
"Service" refers to the OTRIP.IO website, mobile application, and any related services, including but not limited to cloud storage, and user-generated content.
"Cloud Storage Service" refers to the online storage service provided by OTRIP.IO, allowing users to upload, store, and manage media/files within the Service.
WE MAY MAKE CHANGES TO OUR SERVICE
We may update and change our Service from time to time to reflect changes to our offerings, our users' needs, and our business priorities. We will try to give you reasonable notice of any major changes.
WE MAY SUSPEND OR WITHDRAW OUR SERVICE
Our Service is made available free of charge. We do not guarantee that our Service, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Service for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
The provision of our Service is reliant on the internet and devices. You fully understand and agree that we will not be liable for any losses suffered by you as a result of our Service not being available due to events, circumstances, or causes beyond our reasonable control, including but not limited to internet, system, or device instability, computer viruses, and hacker attacks.
You are responsible for providing the necessary equipment (including but not limited to an appropriate device and internet connection) and ensuring that all persons who access our Service through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.
YOUR ACCOUNT DETAILS
You warrant that all account information supplied by you is true, accurate, current, and complete.
If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You fully understand and agree that we will not be liable for any losses suffered by you as a result of you failing to treat such information as confidential.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details in section 1 of these terms. In this situation, if you have saved your payment details to your account, you will also contact your payment account provider to reduce any losses that may occur.
You agree to cooperate with any necessary anti-fraud or anti-money laundering checks that we may need to conduct.
You are responsible for maintaining the security of the information and password associated with your personal Account. If you suspect an unauthorized or fraudulent booking has been made using your Payment Instrument via us, you should contact our Customer Service immediately, and we assume no responsibility for such situations.
HOW YOU MAY USE MATERIAL ON OUR SERVICE
We are the owner or the licensee of all patents, copyright, trademarks, business names, domain names, rights in designs, rights in computer software, database rights, and all other intellectual property rights, in each case whether registered or unregistered, in our Service. All such rights are reserved.
You may print off copies and download extracts of any page(s) from our Service for your personal use, and you may draw the attention of others to content posted on our Service.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Service must always be acknowledged.
You must not use any part of the content on our Service for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy, or download any part of our Service in breach of these terms, your right to use our Service will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.
LICENSE TO USE THE SERVICE
You are granted a limited, non-exclusive, non-transferable license to access and use the Service on any compatible device, including Apple-branded products and devices running the Android operating system. This license does not permit redistribution or resale of the Service. The Service is licensed, not sold, to you. All rights not expressly granted are reserved.
EXPORT COMPLIANCE
You agree to comply with all applicable export and re-export control laws, including those of the United States and other jurisdictions.
THIRD-PARTY SERVICES AND CONTENT
Third-party services or content linked to or integrated with the Service are governed by their own terms. OTRIP assumes no liability for third-party content, services, or actions.
Third-Party Beneficiary
Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
UPDATES AND SUPPORT
OTRIP may provide updates to the Service at its discretion. Continued use may require acceptance of updated terms. Support is provided as described on the Service’s official channels.
WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where our Service contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
USER-GENERATED CONTENT IS NOT APPROVED BY US
This Service may include information, materials, and files uploaded by other users, including but not limited to discussion forums, bulletin boards, review services, and cloud storage. This information and materials have not been verified or approved by us. The views expressed by other users on our Service do not represent our views or values. We expressly exclude our liability for any loss or damage arising from the use of any interactive area by a user in contravention of our content standards below.
If you wish to complain about information and materials uploaded by other users, please contact us using the details in section 1 of these terms.
PROHIBITED USES
You may only use our Service for lawful purposes. By way of example, and not as a limitation, you may not use our Service:
- In any way that breaches any applicable local, national, or international law or regulation.
- In any way that is unlawful, fraudulent, unauthorized, or abusive, or has any unlawful, fraudulent, unauthorized, or abusive purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To send, knowingly receive, upload, download, use, or re-use any material that does not comply with our content standards below.
- To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send, or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
- Not to reproduce, duplicate, copy, or re-sell any part of our Service in contravention of these terms.
- Not to access without authority, interfere with, damage, or disrupt:
¬ Any part of our Service;
¬ Any equipment or network on which our Service is stored;
¬ Any software used in the provision of our Service; or
¬ Any equipment or network or software owned or used by any third party. - Not to interfere or attempt to interfere with the normal operation of our Service or any activity conducted on our Service.
- Not to take any action that would result in an unreasonably large data load on our Service’s network.
CONTENT STANDARDS
These content standards apply to any and all material which you contribute to our Service ("Contribution"). The content standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole. We will determine, at our discretion, whether a Contribution breaches the content standards.
A Contribution must:- Be relevant to your own travel (accommodation, restaurant, airlines, transportation, location, or general travel experiences).
- Be accurate (where it states facts).
- Be genuinely held (where it states opinions).
- Comply with the law applicable in any country from which it is posted.
- Be defamatory of any person.
- Be obscene, offensive, hateful, or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
- Infringe any copyright, database right, trademark, or any other intellectual property right of any other person.
- Be likely to deceive any person.
- Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Breach any applicable minor protection laws and regulations.
- Promote any illegal activity.
- Be in contempt of court.
- Be threatening, abuse, or invade another's privacy, or cause annoyance, inconvenience, or needless anxiety.
- Be likely to harass, upset, embarrass, alarm, or annoy any other person.
- Impersonate any person or misrepresent your identity or affiliation with any person.
- Give the impression that the Contribution emanates from us if this is not the case.
- Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
- Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism.
- Contain any advertising or promote any services or web links to other sites.
- Endanger national security or leak state secrets.
We have no obligation to post your Contributions, and we reserve the right in our absolute discretion to determine which Contributions are published on our Service.
RIGHTS YOU ARE GIVING US TO USE MATERIAL YOU UPLOAD
When you upload or post content to our Service, you grant us a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, transferable license to use, reproduce, distribute, modify, adapt, publish, translate, prepare derivative works of, and display such content with or without attribution to you in connection with the services provided by the Service and across different media without notice, including the use of such content to promote the Service and/or the services. You also grant us the right to take legal action against any infringement of your or our rights in the content. To the extent possible, you expressly waive any and all "moral rights" (including rights of attribution or integrity) that may subsist in your content and agree that you have no objection to the publication, use, modification, deletion, or exploitation of your content. For the avoidance of doubt, we reserve the right to remove any content in our sole discretion without notice to you.
If you believe that any of the content of our Service breaches your intellectual property rights, please contact us using the details in section 1 of these terms.
WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
We do not guarantee that our Service will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmers, and platform to access our Service. You should use your own virus protection software.
You must not misuse our Service by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Service, the server on which our Service is stored, or any server, computer, or database connected to our Service. You must not attack our Service via a denial-of-service attack or a distributed denial-of-service attack.
RULES ABOUT LINKING TO OUR SERVICE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our Service in any website that is not owned by you. Our Service must not be framed on any other site, nor may you create a link to any part of our Service other than the home page.We reserve the right to withdraw linking permission without notice.
TRAVEL PREPARATIONS
It is your responsibility to ensure that you have appropriate insurance and the required travel documents for your trip. This includes (but is not limited to) your passport/national ID card, visas, and medical documents (such as proof of vaccinations).
By offering Travel Products to or in a particular destination, we are not advising or confirming that you can travel to and/or around that destination without risk. You are responsible for checking for any travel warnings or restrictions in the destination you are traveling to and/or around, both before you book and before you travel.
It is your responsibility to ensure that you obtain any vaccinations required for your trip and to follow any medical advice you have received.
3) HOW WE MAY USE YOUR PERSONAL INFORMATION
We will only use your personal information as set out in our Privacy and Cookie Statement.
4) CLOUD STORAGE SERVICE
Free Storage Space
All users are provided with 1 GB of free storage space to upload and store files. We reserve the right to modify, reduce, or terminate the free storage space at any time, with reasonable notice to users.
Subscription Plans
For additional storage, you may purchase a monthly or annual subscription plan. Each plan offers different storage sizes, and pricing details will be displayed at the time of purchase.
Auto-Renewal
Your subscription will automatically renew at the end of each billing period (monthly or annually) unless you cancel it before the renewal date. You will be charged the applicable subscription fee to your chosen payment method at the time of renewal. We will notify you in advance of any changes to the subscription fee or terms.
Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will not be charged for the next billing cycle. Cancellation does not entitle you to a refund for any unused portion of the current billing period.
Upgrades and Adjustments
You may upgrade your subscription plan at any time. When you upgrade, the new plan’s pricing and storage limits will take effect immediately. The remaining value of your current subscription will be prorated and applied toward the cost of the upgraded plan. If the upgraded plan’s cost is higher, you will be charged the difference at the time of upgrade.
Downgrades
If you downgrade your subscription plan, the changes will take effect at the end of the current billing period. Downgrading may result in reduced storage limits. If your stored files exceed the new limit, you may be unable to upload additional files until you free up space or upgrade your plan. If your stored files exceed your storage limit, the extra files will be scheduled for permanent deletion. We are not responsible for any loss of data resulting from the deletion of files due to exceeding storage limits.
Payment Failure
If your payment fails (e.g., due to an expired or invalid payment method), we may suspend or terminate your access to the Cloud Storage Service until payment is received. You are responsible for ensuring that your payment information is up to date. If your payment fails and your stored files exceed your storage limit, the extra files will be scheduled for permanent deletion. We are not responsible for any loss of data resulting from the deletion of files due to exceeding storage limits.
Changes to Subscription Plans
We reserve the right to modify, suspend, or discontinue any subscription plan at any time. If we discontinue a plan you are subscribed to, we will notify you in advance and offer a comparable alternative.
Data Ownership
You retain ownership of the files you upload to the Cloud Storage Service. However, by uploading files, you grant us a limited license to store, transmit, and display those files as necessary to provide the Service.
Liability for Stored Files
We are not responsible for the loss, corruption, or unauthorized access to files stored in the Cloud Storage Service, except as required by law. You are responsible for maintaining backups of your files.
Termination of Cloud Storage
If you cancel your subscription or your account is terminated, we may delete your stored files after a reasonable notice period.
5) Refund Policy
All subscription payments are non-refundable, except as required by law or the refund policies of the app store from which you accessed the Service (e.g., Apple App Store or Google Play Store). If you believe you are entitled to a refund, please contact the app store directly.
6) App Store Terms
By accessing or using the Service, you agree to comply with the terms and conditions of the app store from which you accessed the Service (e.g., Apple App Store or Google Play Store).
7) LIABILITY
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
Much of the information on our Service has been provided by the relevant suppliers and/or users of our Service who have provided reviews of the Travel Products. We will endeavor to ensure that the information is accurate and complete; however, to the extent permitted by law, we shall not be liable for any loss or damage incurred by you as a result of the inaccuracy or incompleteness of the information.
No representations, warranties, or conditions are given by us in respect of any information which is provided to you on our Service, and any such representations, warranties, or conditions are excluded, save to the extent that such exclusion is prohibited by law.
- Any inaccurate guest or star rating.
- The use of any interactive area by a user of our Service in contravention of our content standards set out in these terms.
- You traveling to and/or around an area with a travel warning or travel restrictions in place.
Events outside of our control, including but not limited to:
¬ Acts of God, flood, drought, earthquake, or other natural disaster;
¬ Epidemic or pandemic;
¬ Terrorist attack, war, commotion, or riots, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations;
¬ Nuclear, chemical, or biological contamination or sonic boom;
¬ Any law or any action taken by a government or public authority; and
¬ Internet, system, or device instability, computer viruses, and hacker attacks.
Please note that we only provide our Service for domestic and private use. You agree not to use our Service for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
BREACH OF THESE TERMS BY YOU
Failure to comply with these terms or failure to comply with applicable laws or regulations may result in our taking all or any of the following actions at any time without prior notice:
- Immediate, temporary, or permanent withdrawal of your right to use our Service.
- Immediate, temporary, or permanent removal of any Contribution uploaded by you to our Service.
- Suspend or terminate your account.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
- Any other measures as deemed appropriate by us at our sole discretion.
8) COMPLAINTS
If you have any questions or complaints about our Service, please contact us using the details in section 1 of these terms.
9) WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES?
These terms and any dispute or claim (including non-contractual disputes or claims) arising out of them, their subject matter, or formation shall be governed by and construed in accordance with the law of the United Kingdom, although this shall not deprive you of any mandatory consumer rights of the law of the country in which you are resident.
You and we both agree that the courts of the United Kingdom will have jurisdiction over any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms or their subject matter or formation, although this shall not deprive you of any mandatory right to choose instead to resolve any such dispute or claim in the courts of the country in which you are resident.
10) LANGUAGE
Where the original English version of these terms has been translated into other languages, the English version shall prevail in the event of any inconsistencies between the versions.
11) GENERAL
These terms are between you and us. No other person shall have any rights to enforce any of these terms. If any court or relevant authority finds that part of these terms is illegal, the rest will continue in full force and effect. Even if we delay enforcing